tv888 Privacy Policy

This page describes what we collect when you use tv888 and how we keep that data protected. We at tv888 take your privacy seriously and comply with standard data-protection practices when handling your personal information, payment details, and account activity.

When you register an account, fund it via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, or interact with our live-dealer tables and sportsbook markets, we collect certain information to verify your identity, process your transactions, and deliver our service. This policy explains what data we gather, how we use it, who may access it, and what rights you have over your information.

We encourage you to read this policy carefully. If you have questions about how we handle your data on tv888, you can contact our support team through your account dashboard at any time.

What Data We Collect on tv888

We collect personal information when you register an account on tv888. This includes your name, email address, phone number, and date of birth. We require this information to create your account, verify your identity, and comply with anti-money-laundering and know-your-customer regulations. We may also ask for additional information such as a copy of your ID or proof of your residential address before processing your first withdrawal.

When you make a deposit or withdrawal, we collect payment information related to your chosen method — DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or your bank account details via mobile banking, local payment, online payment, or e-wallet. We do not store your full payment credentials on our servers; we retain only the payment method type and the last few digits for your reference in future transactions.

We also collect information about your use of tv888. This includes your game play history, wagers placed, sportsbook activity, session duration, device type, browser information, and IP address. We use this data to detect fraud, prevent abuse, analyze platform usage, and improve our service. We track your interaction with promotions, bonus claims, and tier progression to ensure accurate rewards calculation.

Data we collect

  • Account registration information (name, email, phone, date of birth)
  • Payment method details (type and last digits only)
  • Game play history and wager records
  • Device and browser information
  • IP address and login activity

How We Use Your Data on tv888

We use your personal information to operate tv888 and deliver our service. This includes account creation and verification, processing deposits and withdrawals, calculating bonuses and cashback rewards, and managing tier progression. We use your game play data to track your activity, detect fraud or suspicious behavior, and ensure fair and responsible platform operation.

Our servers may sit outside your jurisdiction. When you use tv888 from Jakarta, Surabaya, Bandung, Medan, or Semarang, your data may be transmitted to and stored on servers in other regions. We apply the same data-protection standards regardless of server location. Your data is encrypted during transmission using SSL protocols to prevent unauthorized access or interception.

We may use your information to send you account notifications, promotion updates, and service announcements. You can manage your communication preferences through your account dashboard. We do not share your personal data with third parties for marketing purposes unless you explicitly opt in. However, we may disclose your information to payment processors, fraud-detection vendors, and legal authorities if required by law.

Cookies and Tracking Technology on tv888

We use cookies and similar tracking technologies to enhance your experience on tv888. Cookies are small files stored on your device that remember your login status, language preferences, and game session information. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).

These cookies help us recognize you when you return to tv888, remember your account settings, and track your activity for fraud prevention. Third-party analytics providers may also place cookies on your device to help us understand how users interact with our platform. You can disable cookies in your browser settings, but this may limit some features of tv888.

Cookie note: We use cookies to improve your experience and protect against fraud, but you can control cookie settings through your browser at any time.

Data Security and Encryption

We at tv888 protect your data using industry-standard encryption and security measures. All data transmitted between your device and our servers is encrypted using SSL (Secure Sockets Layer) technology. Your password is encrypted and never stored in plain text on our systems. We restrict access to your personal information to authorized employees and contractors who need it to perform their duties.

We maintain regular security audits and undergo periodic penetration testing to identify and address potential vulnerabilities. However, no security system is completely immune to attack. If you suspect unauthorized access to your tv888 account, you can reset your password immediately through the login page or contact our support team for assistance.

Your Rights and Data Access on tv888

You have the right to access, update, and correct your personal information on tv888 at any time through your account dashboard. You can review your account details, transaction history, and game play records. If you wish to download a copy of your data or request deletion of your account, you can contact our support team. We will provide you with a copy of your personal data in a portable format if requested.

You may request that we delete your account and associated personal data, subject to any legal or regulatory retention requirements. If your account contains a balance, we will process a withdrawal before deletion. Please note that we may retain certain information for fraud prevention, compliance, or dispute resolution purposes even after account deletion.

Third-Party Data Processors and International Transfers

We work with third-party service providers to deliver tv888. These include payment processors who handle your DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfer transactions; fraud-detection vendors who analyze suspicious activity; and cloud-hosting providers who store our data. We have data-processing agreements in place with all third parties to ensure they handle your information securely and in compliance with applicable privacy laws.

Your data may be transferred to and processed in countries outside your jurisdiction. When we transfer data internationally, we implement safeguards such as standard contractual clauses and encryption to ensure your information remains protected. By using tv888, you consent to the international transfer of your data as described in this policy.

Policy Changes and Contact Information

We may update this privacy policy at any time. Material changes will be notified to you via email or your account dashboard. Your continued use of tv888 after any update constitutes acceptance of the revised policy. If you do not agree with any change, you can close your account and request withdrawal of your balance.

If you have questions about this privacy policy, how we handle your data on tv888, or wish to exercise your rights regarding your personal information, please contact our support team through your account dashboard. We are committed to addressing your privacy concerns promptly and transparently.